SPA Policies

Check-In Procedures

For your first appointment at Better Body Spa, we kindly ask that you arrive at least 10 minutes in advance to allow time to fill out our intake forms.

If you are late for your appointment

If you are late for your appointment, you are still responsible to pay the full amount and you will receive the remaining time for your treatment.

Cell Phones

For a relaxing experience, we encourage that you please turn cell phones off while in the spa, or leave them in your car.

Gratuity

Gratuity is not included, yet is most appreciated. 20% gratuity of full service price is expected on discounted services.

Cancellation Policy

If you must cancel or reschedule, we courtesy ask for at least 48 hours’ notice.
Avoid a service charge by making necessary changes to your appointments with a minimum of 24 hours in advance.
Cancellations in less than 24 hours will require 50% of treatment price.
Less than 4 hours notice or NO-SHOWS will result in 100% charge of service booked, or cancellation of gift card or voucher.
We respect your time, and we appreciate that you respect ours.
We put these cancellation policies in place to protect our therapists, as they lose income when cancellations occur, and need to receive compensation for time they have set aside.

Payments

We accept all major credit cards, SpaFinder and SpaWish Gift Cards and of course, cash.

SMS Terms & Conditions and Privacy Policy

SMS Program Description: Better Body Spa utilizes SMS text messaging to send appointment booking links, scheduling confirmations, and customer service responses to clients who initiate contact.

Opt-in & Consent: Clients consent to receive SMS messages by texting the keyword BOOK to 954-909-9065 or by explicitly requesting a booking link during an inbound phone call.

Message Frequency & Rates: Message frequency varies based on customer interaction and appointment scheduling. Message and data rates may apply depending on your mobile carrier.

Opt-out & Support: You may opt-out of receiving SMS messages at any time by replying STOP to any message.

For assistance, reply HELP or call us at 954-909-9065.

SMS Privacy Policy: We strictly collect your mobile phone number for operational communication regarding your specific appointments and spa services. Better Body Spa respects your privacy. Mobile information, including phone numbers and SMS consent data, will absolutely not be shared with, sold to, or distributed to any third parties, marketing agencies, or affiliates for marketing or promotional purposes under any circunstances.